Q.1    (A)      Elaborate briefly the following terms:                                   (10)

i)    Key Result / Responsibility Areas

ii)   Key Performance Indicators

iii)  Job Evaluation

iv)  Job Context

v)  Testing Criteria

Q.1    (B)    State True or False in the answer column. Give brief reason for your selection
                   at the space provided below the question: (05)

                                                                                                                           (Answer)

i	Human resource management and personnel management has same perspectives
ii	Attitude refers to a typical behavior arising out of deep belief
iii	Performance management scope is much beyond the employee appraisal
iv	A test is considered valid if a standardized score is attained at different points in time
v	Learning is the obvious outcome of training

Q.1 (C)      Enlist the action involved in career development: (05)

               i) _______________________________________________________________
              ii) _______________________________________________________________
             iii) _______________________________________________________________
             iv) _______________________________________________________________
             v) _______________________________________________________________   

Q.2 (A)      Expand upon the followings: (08)

Human Resource Management has following goals…

Typical recruitment process consists of the following stages/steps…

Designing an effective training program has following steps…

Induction from out side at middle and senior level has following rationales…

Q.2 (B)      Please do the followings: (12)

i)    Define Key Result Areas of IT System Analyst

ii)   Define Key Performance Indicators of a Sales Manager with a responsibility to
      lead a team of Sales Persons

iii)  Write down training objectives of an orientation training for Management Interns

iv)  Describe key testing dimensions for a Supervisory Position

Q.3 You are a manager of a corporate branch, with a staff of about 30 persons. You are suppose to conduct performance appraisal of each employee at the end of each year. You realize that the branch performance is the outcome of group work rather than single man’s efforts.

You are asked to formulate a Performance Evaluation Strategy that essentially focus on the followings, prior to conducting the performance appraisal, namley;

a)     How to effectively reinforce group performance, while recognizing
        superior individual efforts
b)    Enhance equity
c)    Retain employees (10)

Q.4 Highlight the current HR related challenges facing Pakistan’s Financial Sector Institutions. Also make broad recommendations as to how these challenges could be efficiently tackled. (10)

Q.5 You are a HR Manager of an upcoming Islamic Bank. Your management has asked you to prepare a plan to attract and retain best of available professionals in Islamic Financing. Please elaborate your plan. It should essentially highlight your strategies for the followings: (10)

(a) Attracting professionals from other organizations
(b) Blending a diverse group of professionals into one cohesive team
(c) Competing with other Islamic Banks viz-a-viz employees attraction and retention.

Q.6 Discuss the repercussions of the following HR practices on organizational productivity with reference to Pakistan’s Financial Sector Institutions: (10)

(i) Contract Employment
(ii) Golden Hand Shake Schemes
(iii) Emphasis Marketing Professionals
(iv) Pay for Performance Culture; etc.

Q.7 What are the objectives of Human Resource Management. (10)

Q.8 Suppose senior managers and HR planners estimated that because of several technological innovations, your firm will need 25 percent fewer employees in three years. What actions should you take today? (10)