Certified Programs

a.     Branch Manager Cent Program (BMCP)

Branch managers in today’s banking industry have to perform duties that not only include deposits and advances mobilization, but also aim to tackle the needs of the branch from various different dimensions. The BMCP is designed to teach bankers the useful tools to manage their branch, their employees, their customers, banks profitability, fraud and security requirements. The BMCP is designed specifically for branch managers to develop themselves and be able to grow and lead their team successfully.

b.      Certified Bank Teller (CBT)

Tellers and cashiers represent the front line of most financial institutions. These bankers are the key personnel representing the banks as they have direct interaction with the clients and customers. In addition to cashing checks and accepting savings deposits and withdrawals, tellers are often required to perform specialized duties.

The Certified Bank Teller (CBT) program is explicitly designed for bank tellers and operation managers. The program encompasses all features and related job functions, ranging from basic skills such as cash handling and banking laws to advance areas such as account operations, specifically, clearing, payment systems and scrutinizing local and foreign currencies. In addition to providing the technical knowledge to bank tellers, the program also covers soft skills areas including customer skills, cross-selling and ethics.

c.      Branch Fraud Risk Management Program (BFRM)

The Branch Fraud Risk Management program is aimed at addressing the fraud risk training needs of the banks front line staff including officers, operation managers and branch managers. The training program covers a range of topics, including the prevalent types of fraud and forgery, early warning signals, handling customers, customer and staff indicators, market research, scrutiny of documents as well as internal control and compliance.

d.      Branch Fraud Investigation and Reporting (BFIR)

The financial sector is usually the hardest-hit by fraudulent activities, primarily because of the direct impact of the loss of money. It faces several challenges ranging from customer frauds, staff frauds, staff errors/negligence to the everyday funds embezzler and the modern day electronic fraudster. The increasing number of frauds as well as the level of sophistication of fraudulent transactions has made the fraud prevention challenging and interesting.  The main focus of the certification based program is types of fraud and their investigation methodologies, forensics, audit trail scrutiny to recognize key players, investigation reporting as well as highlighting the gaps for fraud deterrence.

e.      Branch Operations Specialist (BOS)

The role of the branch operations manager has been changing due to standardization of processes, the advancement in technology, changing regulations and stiff competition. He/she is responsible to ensure that branch operations comply with the internal and external regulations and staff is following the same diligently. It is critical for today’s operations manager to understand the changing needs and dynamics of the branch banking to perform his/her job effectively. Trained operations staff helps in preventing the bank from several risks and developing customers’ trust on bank.

f.       KYC-AML Specialist Program (KAS)

The KYC-AML Specialist program is a two–day certified program which covers in detail all the aspects of customer due diligence and anti-money laundering from the basic to the advanced level. The certification equips candidates with the tools to know and understand the different types of customers, identify early warning signals, gain information about money laundering and its stages, recognize Prudential Regulations, categories suspicious activities and finally understand transaction monitoring.

g.      AOS

H.     Trade Processing Special (TPS)

i.       CCSO

Upcoming Programs

If you are interested in sending nominations to any of the upcoming programs, please contact us via email at training@ibp.org.pk or call us at (021) 35621338-9.